General Terms and Conditions - GDPR

Collection of Personal Data When you place an order on our site, we collect certain personal data necessary for managing your order. This data may include:

Your name
Your email address
Your phone number
Your delivery or pickup address
Information related to your payment

We collect this information solely for the purpose of processing your order and improving your online shopping experience.

Purpose of Data Collection The data collected is used for the following purposes:

Processing and tracking your order
Sending order confirmations, notifications, and tracking updates
Improving our services and personalizing your customer experience
Managing customer relations and support requests

Legal Basis for Processing The processing of your personal data is based on the following legal grounds:

Contract execution: Managing your orders and delivering products are contractual commitments.
Consent: By subscribing to our newsletter or agreeing to receive commercial communications, you give us your explicit consent to use your data for marketing purposes.
Legitimate interest: We may process certain data for marketing purposes, service improvement, or order security, provided this does not infringe upon your rights and freedoms.

Data Retention Period We retain your personal data for the duration of your relationship with our company, up to 5 years after your last order. Some information, such as billing data, may be retained longer if required by law (for example, for tax purposes).

User Rights In accordance with the General Data Protection Regulation (GDPR), you have several rights regarding your personal data:

Right of access: You have the right to know what data we hold about you.
Right of rectification: You can request that your data be corrected if it is inaccurate or incomplete.
Right to erasure: You can request the deletion of your data, unless we have a legal obligation to retain it.
Right to portability: You can request that your data be transferred to another data controller.
Right to object: You can object to the use of your data for marketing purposes or for legitimate reasons.
Right to restriction: You can request that the processing of your data be limited in certain situations.

To exercise your rights, you can contact us at the following address: [Contact email address for personal data].

Sharing of Personal Data We do not sell or share your personal data with third parties for commercial purposes. However, your data may be shared with:

Our service providers (e.g., payment platforms, delivery services) solely for the purpose of fulfilling your order.
Competent authorities if we are required to do so by law (for example, in the context of a judicial investigation).

Data Security We implement appropriate technical and organizational measures to protect your personal data against loss, theft, or unauthorized access. However, no method of transmission over the Internet or electronic storage method is completely secure. Despite our efforts, we cannot guarantee absolute security.

Cookies and Trackers We use cookies to improve your experience on our site, facilitate navigation, and personalize our offers. By browsing our site, you accept the use of cookies in accordance with our cookie policy. You can configure your browser to refuse cookies, but this may limit certain features of our site.